Renew account expiry date / update administrator or custodian information

Available To

Staff (Custodians, Departmental Account users, contractor coordinators)

Account administrator / custodian can update account information by following the steps below.

1. The user accesses the Helpdesk system by clicking the ITSC Helpdesk button under IT Corner of myLingnan Portal.

2. Select “Request a Service”. Under Categories, click “Account Services”.

3. Click “Account Renewal or Administrator / Custodian Update” to make the request.

Manage Departmental, Project and Contractor Accounts

• Manage Departmental, Project and Contractor Accounts
• Apply for new departmental, project and contractor account
• Activate new departmental, project and contractor account
• Register and using 2FA service for departmental, project and contractor account
• Expiry Accounts / Staff movement / Account Disabling handling for departmental, project and contractor accounts